How to Factory Reset Ring Doorbells 2, 3, and Pro Systems

When you factory reset a doorbell system, it sets the doorbell to default settings just like how it comes out of the box. You can then set it back up on your phone with your personalized settings.

Read the article to know more about how to factory reset the ring doorbell 2.

Key Takeaway

Follow Manufacturer Instructions: Refer to the official Ring support documentation for specific instructions on factory resetting your Ring Doorbell 2, 3, or Pro.
Ensure Preparation: Before proceeding with a factory reset, ensure you have access to the Ring app and any necessary login credentials.
Backup Important Data: Save any important footage or settings from the Ring Doorbell before initiating the factory reset, as this process will erase all data.
Be Patient: The factory reset process may take a few minutes to complete, so exercise patience and avoid interrupting the procedure.
How to Factory Reset Ring Doorbells 2, 3, and Pro Systems
How to Factory Reset Ring Doorbells 2, 3, and Pro Systems

How to Factory Reset Ring Doorbell 2: A Step-by-Step Guide

Resetting a device does wonders for it. If you bought your Ring doorbell from the used market or you got it as a gift, you will need to reset it before setting it up in your home.

Here is how to factory reset Ring Doorbell 2:

Tools

The first thing you need is the included screwdriver that came with the Ring doorbell system. It is a Torx 15 or T15 screwdriver.

If you do not have it, then you can get it from any tool shop in your area. This screwdriver costs around $5. You can also order it online. Check prices here: T15 Screw Driver.

To press down the button you may need a paperclip or you can use the screwdriver to press it down as well.

Precaution

You need to ensure the Ring Doorbell 2 is fully charged or connected to a power source or the reset will not work.

Write down the login information for your Ring ID to reconnect it after factory resetting.

Factory Resetting Process

The reset process itself is very easy. You can use the same method to reset all of Ring’s doorbell systems. Here’s how to factory reset Ring Doorbell 2:

  1. First, open the Ring app on your Android or iOS device and do a reboot.
  2. You will need to access the reset button. To do that, use the screwdriver to loosen the screw(s) on the bottom of the Ring doorbell module.
  1. After removing the screw, pry the cover plate up by barely sticking the screwdriver in the hole and then pull it up. Otherwise, it is kind of hard to get off.
  2. The reset button is usually either orange or black color and there will be a label saying “Setup”.
  3. Press and hold the reset button for at least 15 seconds.
  1. Hold the button until the light starts flashing or blinking blue.
  1. Wait 30 seconds for the blinking to stop and it will go white solid.
  2. Once it hits solid white it means the Ring Doorbell 2 is reset to factory settings.
  1. Put the cover plate back on and tighten the screw properly and you are done. You will have to reconnect it to the Ring app to use it again.

Why You May Need to Factory Reset Ring Doorbell 2?

There are many reasons why you may need to factory reset your Ring Doorbell 2. Whether it be troubleshooting or just resetting it to change settings from default, you should learn how to factory reset Ring Doorbell 2.

Here are some situations where a factory reset comes in handy:

Connectivity

Sometimes doorbell systems run into issues with connecting over Wi-Fi or the Ring app.

If you face frequent disconnections or the doorbell does not respond as it should, a factory reset can help clear out any glitch causing the connectivity issues. It wipes out all current settings and you can start fresh with the setup process.

Hardware Issues

If the doorbell is not ringing when pressed it might be a hardware issue. You may also face poor audio quality or inconsistent performance with the device.

Sometimes the problem is not just functional. If you notice odd behavior like a frozen screen it is time to reset the doorbell. A factory reset clears all hardware hang-ups and gives the doorbell a clean slate to function on.

Night Vision Not Working

Some common night vision problems include bad image quality in low light conditions or a complete absence of night vision images. Even though you can notice motion, the footage comes out dark.

Factory reset puts the night vision into default settings and a lot of the time that fixes the situation.

Forgot Configuration

If you forget the setup configuration of your Ring Doorbell 2 you can factory reset it to start fresh. You can easily regain control of the device by doing a clean reinstall.

Keep in mind that it deletes all the recordings and videos that you may have saved up. A cautionary measure would be to get the Ring Cloud storage subscription so you never lose any footage.

The subscription is called Ring Protect and Ring Protect Plus which you can get from their website. (Click Here)

Software Malfunctions

Software malfunctions are always persistent and cause the Ring doorbells to act erratically. Issues like the doorbell freezing, the Ring app crashing or not sending alerts and notifications can hinder everyday use.

If your software code or file is corrupted a factory reset will clean any corrupted data in the device and the app installation. You should also reinstall the Ring app for the best results.

Resale or Gift

If you want to preserve your security and privacy you should factory reset the Ring Doorbell 2 before putting it out for resale.

Even when you want to upgrade and give your old Ring Doorbell 2 to a family member or friend ensure that your credentials are not logged in with that device. Reset it before gifting it to someone.

It wipes clean all your data, including videos, device settings, and login information.

How to Remove Devices from The Ring App?

Once you are done factory resetting the physical device, you will need to remove it from the Ring App first to reconnect it.

Here is how to remove the device from the Ring app:

  1. Open the Ring app on your android or iOS device.
  2. Press the three bars on the top left corner of the app which is the Menu option.
  1. Tap on Devices.
  1. Pick the device that you just reset.
  1. Go to the “Device Settings” option and tap on “General Settings”
  1. Tap on “Remove This Device” and it will show you a popup.
  1. If you want to reconnect it, then press the “Reconnect This Device” option. If you are going to resell it or give it away then press the “Remove This Device” option.
  1. If you remove the device, it will show you a page to set up a new device from there.

If you are unsure about how to set up a Ring doorbell or connect it to the Ring app, watch this in-depth video guide that explains the whole process:

How to Setup Ring Doorbell with Ring App

How to Factory Reset Ring Doorbell 2 – (FAQs)

How to put Ring Doorbell in Setup Mode?

After inserting the battery and opening the front cover plate tap the setup button under the lens. The light will start spinning white which means the doorbell is in setup mode.

What are the modes on Ring Doorbell 2?

Disarmed mode for easy access going in and out of the house. Home mode to activate the cameras and doorbells. Away mode activates all sensors and starts alerting via notifications when triggered.

How to put the Ring Doorbell 2 in different modes?

Open the Ring app and the modes will be on the first screen. Tap and select the mode you want to set and press apply.

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