Why Does My Blink Camera Unable to Reach Blink Cloud?

The Blink cloud error is a very common problem for Blink home security users. In the app, it says Unable to reach Blink Cloud. While the issue does not always indicate a problem with your device, it typically indicates a problem with the Blink server.

Sometimes poor internet connections can be a reason for this too. Let’s know about the problem and what to do when you have “Unable to reach Blink Cloud” on the screen.

Quick Looks:

VPN: Turn Off the VPN and restart the mobile device.
Server Fails: Check the Blink website and the news portal to verify the server failure.
Sync Issue: Wait for the system to upload the data to the cloud. To make it faster, use a good internet service.
Internet connection: Make sure the camera and the sync module are connected to the internet.
Old Firmware: Update the system to the latest firmware.

Why Does My Blink Camera Unable to Reach Blink Cloud

Unable to Reach Blink Cloud: The Reasons

Here are 6 main reasons why your Blink system is unable to reach Blink cloud:

1. Server Fails

This error happens when Blink’s server is down. When the server is down, if anyone attempts to connect to the blink server to be disconnected right away.

This forces all users who want to disable their security cameras to get the identical “Unable to reach Blink Cloud” warning.

2. Poor Internet Connection

The system is unable to reach Blink Cloud means there is an issue with the internet connection.

During the setup process, if the internet gets disconnected and the sync module loses its connection with the router, the Blink shows it is “Unable to reach the cloud”.

So make sure your Blink system is connected to the internet. Another factor is the distance between the router, the blink module, and the camera.

The more the distance between the system and the router it will struggle the more to connect to the internet. And it shows the unable to reach the blink cloud.

3. VPN is ON

When you have a VPN ON on the phone and try to log into the blink system, the system won’t allow you to log in. VPN makes the region anonymous and for security purposes, it doesn’t share any credentials with Blink. That is why it can show “Unable to reach Blink Cloud”.

4. Sync Issues

Syncing issues between your mobile device and the Blink servers can result in these failures. That means you have to make sure your mobile device is connected to the internet and your Blink system is running.

If your camera and sync module don’t have a stable connection and synchronization is ongoing, it will fail to reach the blink cloud to upload the data.

5. App or Software-Related Problems

If your app has a bug that is failing the connection between the sync module and the camera, it makes it unable to reach Blink Cloud.

If your mobile device is not fully compatible with the Blink app and doesn’t fulfill the specs requirements, they won’t be functional in that device.

So make sure you have a compatible mobile device to access the Blink system and the Blink App is up to date.

6. Old Firmware

Sometimes old firmware in the Blink app can lead you to this problem. When the firmware is old, it can fail the server connection and show you the message “unable to reach Blink Cloud”.

Unable to Reach Blink Cloud: Fix

Here are the simple fixes and troubleshoots to fix the unable to reach the Blink Cloud problem:

1. Firmware Update

Sometimes Blink system cannot reach its cloud if it has outdated firmware. Check if there are any available firmware updates for your Blink Mini Camera. Updating the firmware can fix potential bugs or compatibility issues that may be causing the solid red light problem.

Open the Blink app, navigate to the camera settings, and check for any firmware updates. Follow the instructions to install them if available.

2. Reset the Camera and the Sync Module

The Blink cameras have a built-in reset button for quick reset. The reset button is at the bottom of the camera, as shown in the image.

Here are the step-by-step procedures on how to reset a Blink Mini camera Giga Secure.

Once you find the reset button under the Blink Mini, take a narrow pin and hold the button for 5 seconds until the red light stops flashing and turns blue.
Reconnect the camera to the power source. In the “Blink App”, go to “Settings”.
Go to Change “Wi-Fi”
Select “Discover Device”
A pop-up menu will appear, and select “Join.”
Then Enter the network password
Select “Done”

After resetting the camera, it should be able to reach the Blink Cloud and you can connect to the server.

After resetting the camera, reset the sync module.

To reset the sync module:

Find the reset button on the Sync module
Pick a thin pin, press, and hold the reset button for 15 to 30 seconds. You have to wait until it lights red.
After resetting the sync module it will take you to the setup mode. And then you will see a solid green and blue flashing light. Reconnect your Sync Module to your wireless network.

3. Check if the Blink Server is Down

If there is a problem going on with the server that means you cannot connect to Blink’s server. You have to wait for some moment to fix the server.

Check Blink’s website and its news portal to see if there is any server outage.

If the server is fine and you have tried all the steps above, contact Blink support and claim the warranty.

4. Turn off the VPN

Turn OFF your VPN if you have a VPN ON on your mobile device. After doing that log into your Blink account. By doing that it should solve the connecting issue with the Blink server.

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Frequently Asked Question – [FAQs]

Is Blink connected to cloud?

Blink XT XT2 and indoor cameras are eligible for the Blink subscription plans. It gives unlimited storage for the blink system.

How do I get Blink videos from the cloud?

You can plug in a USB flash drive to copy the video files from the module.

Why is my Blink local storage not working?

If the sync module is not detecting and reading the USB drive you are using with the sync module, the blink local storage will not work.

Can I use Blink with only local storage?

If you don’t want a subscription plan, you can use a flash drive as a storage unit for your blink system.

Why is my Blink system offline?

If the sync module loses its connection to the camera and the internet it will show the Blink system is offline.

Why Does My Blink Camera Unable to Reach Blink Cloud?