Ring Doorbell 2 Not Spinning White: What to Do?
Your Ring Doorbell 2 is meant to be an effective security device. Its white light indicates that the doorbell is in setup mode. But when you want to tweak some settings and the Ring Doorbell 2 not spinning white that makes the users confused.
There are several reasons why the light might not begin rotating. Usually, loss of power and or a weak Wi-Fi signal are the potential reasons. But let’s know about the details about why the Ring Doorbell 2 not spinning white.
Key Takeaway
Reasons and Fixes of the Ring Doorbell 2 Not Spinning White
If the Ring Doorbell 2’s white light is not spinning naturally, there might be several reasons. Here are the reasons and the fixes.
The Ring Doorbell 2 may not be spinning white for the following reasons:
- Battery life is zero.
- The wiring is not properly connected.
- The wireless network is not operating correctly.
- The Wi-Fi network cannot reach the doorbell.
- The doorbell is not configured correctly.
- A problem exists with the doorbell itself.
Follow these troubleshooting steps to fix the specific problem.
1. Inspect the Battery
Checking the battery on your Ring Doorbell 2 should be your first step. Perhaps the battery is dead. The doorbell won’t be able to connect to your Wi-Fi network if this takes place. The white light won’t begin to revolve as a result.
Press and hold the doorbell button for roughly 5 seconds to check the battery. The battery is completely charged if the LED turns green. The battery has to be charged if the indicator goes red, indicating a low battery.
Your Ring Doorbell 2 may be charged by connecting it to a USB power supply. It will take the doorbell roughly 4 hours to completely charge.
2. Examine the Electrical Connections
Make sure the cables are correctly connected if your Ring Doorbell 2 is hooked to your home’s doorbell transformer. The doorbell won’t be able to obtain enough electricity to start spinning if the cables are improperly connected.
You’ll need to get to the rear of your doorbell to inspect the wiring. The doorbell will be wired using two wires. The power wire is one wire, while the ground wire is the other.
The red wire on the doorbell transformer should be linked to the power line. The green or bare copper wire on the doorbell transformer should be linked to the ground wire.
3. Check the Wi-Fi Network
Check to see if your Wi-Fi network is operational. Additionally, your router must be within range of the doorbell. The doorbell won’t be able to connect if your Wi-Fi network isn’t operating correctly.
You might attempt connecting to your Wi-Fi network with a different device to test it.
If another device can’t connect with the Wi-Fi network, there could be an issue with your router. Try resetting or troubleshooting the router if this happens.
If the network strength is poor, you might need to examine it. To check the network power, follow these steps:
- Launch the Ring application on your device.
- Open the Menu (☰).
- Go to “Devices”.
- Tap on the Doorbell device.
- Go to the “Device Health” option on the Doorbell 2.
- Scroll down to the “Network” section and find the “Signal Strength” feature.
- If you the green color, the network strength is okay. The more red it becomes, the poorer the connection.
4. Reboot the Ring Doorbell 2
Rebooting the Ring Doorbell 2 sometimes fixes the issue of the light not spinning white. Here are the steps:
- Launch the Ring application on your device.
- Traverse to the “Device Health” option of the Doorbell 2 following the steps above.
- Scroll down to perform a reboot.
- After a few seconds, the Ring Doorbell 2 will reboot automatically.
5. Update the Ring App
Make sure the Ring app is loaded on your smartphone in the most recent version. Install any updates that are available by searching the Google Play Store or the iOS App Store.
Open the Ring app to update the firmware on the Ring Doorbell. Go to the Ring Doorbell device now and check the settings for firmware upgrades. If an update is available, install it by adhering to the on-screen instructions.
6. Reset the Ring Doorbell 2
You might need to reset the doorbell if you’ve tested all of the aforementioned possibilities but the white light on your Ring Doorbell 2 is still not spinning.
You must configure the doorbell afresh after resetting it since all of your settings will be lost.
Press and hold the button on your Ring Doorbell 2 for roughly 20 seconds to reset it. The white light will flash and the doorbell make a sound. The doorbell has been reset when the white light in the doorbell stops flashing.
Related Post: 5 Reasons Why Your Ring Doorbell 2 Battery Not Charging (Fixes Added)
Troubleshooting the Ring Doorbell 2 App
If there is a problem within the application setup process, the light may not work as intended.
It may be because of a configuration called Smart Network Switch that you are experiencing problems configuring your Ring device on an Android handset. Your device may not be able to connect to the network due to this feature.
Follow these steps to fix the issue
- Find the Wi-Fi Settings: Browse to the Wi-Fi settings on your Android smartphone in order to fix this issue. To access a menu, swipe down from the top of the screen on the majority of smartphones.
- Access the Network: To access your Wi-Fi settings, tap the WiFi symbol. Choose the Ring Doorbell 2’s Wi-Fi network if you’re still setting up your Ring device.
- Connecting to the Network: A notification informing you that the network you are attempting to connect to does not offer internet access may appear. The Ring Wi-Fi network is only utilized during setup. Now, connect to the network.
- Smart Network Search: You can also keep an eye out for a function called Smart Network Switch if you don’t get a popup like this one. Your Ring Doorbell 2 won’t be set up correctly if Smart Network Switch is enabled.
After turning off Smart Network Switch, go back to the Ring app and continue configuring your Ring Doorbell 2.
- Finish the Setup: Your Ring Doorbell 2 should be able to connect to the Ring Wi-Fi network and finish setup once you have disabled Smart Network Switch.
After properly setting up the Ring Doorbell 2, the light will begin to spin normally.
Related Post: Ring Doorbell 2 Not Connecting to Wi-Fi: What to Do?
Frequently Asked Questions [FAQs]
How to know if I have successfully set up the Ring Doorbell 2?
There will be four blue lights that will flash four times indicating that the setup has been completed successfully.
What does a white ring flashing on the right side mean?
A white ring flashing on the right side means that the setup has failed. The device will be connected to the home network but not to the Ring network.
What is the meaning of the white light flashing on top of the Ring Doorbell 2?
A white light flashing on top of the Ring Doorbell 2 light means that the setup has been unsuccessful due to a wrong password entry.
What is the white light flashing on and of mean?
It means that the Ring Doorbell 2 is updating internally.