5 Reasons Why Your Ring Doorbell 2 Battery Not Charging (Fixes Added)
A Ring Doorbell may not be charging for a number of reasons, such as a weak Wi-Fi connection, a broken charging cable, a defective battery, poor weather, a tripped breaker, and battery-draining settings.
Finding the root cause of the charging problem for your Ring Doorbell 2 is essential since failing to charge it puts you at risk of missing key security warnings.
Key Takeaway
The Reasons Why Your Ring Doorbell 2 Battery is not Charging and Easy Fixes
These are every justification for a non-charging Ring doorbell 2! We’ve included the exact correction for each issue to guarantee that your smart security gadget charges correctly.
1. Not Refreshing the App
The battery level of your Ring Doorbell doesn’t always automatically update in the Ring app, which has led to many homeowners believing their gadget isn’t charging.
Because of this, you should check the battery level on your device again or wait for the app to catch up before continuing to solve potential charging problems with your Ring Doorbell.
How to update the battery status on the Ring app:
- The simplest method to make sure the app shows the most recent battery status is to press the button on your Ring Doorbell.
- Once you’ve pressed the doorbell’s button a few times, you may check your app to view the most recent battery status.
After doing this, if your smartphone still won’t charge, you should keep looking for the underlying problem.
Related Article: What Happens if Ring Doorbell Loses Wi-Fi Connection: Does It Work?
2. Doorbell is not Logged into a Wireless Network
Your phone’s Ring app won’t show the most recent battery status when there is a network issue in your house, giving the impression that your Ring Doorbell 2 isn’t charging.
Reconnect to the internet via Wi-Fi to fix this:
- If your Ring Doorbell becomes disconnected from your Wi-Fi network, you can use the app to reconnect it.
- You can try resetting your router or relocating the router more closely to the Ring device if a shaky connection is making it lose the network.
- Another option for enhancing signal strength is to install a Wi-Fi extender.
- For additional troubleshooting if you’re experiencing network issues, see our tutorial on Ring Doorbell Wi-Fi issues.
3. Defective Charging Cables
There may be an issue with your charging cable if your Ring Doorbell 2 isn’t charging properly. A broken cable could potentially have prevented your smartphone from receiving a proper charge.
While the majority of typical 2.1A charging cords will fully recharge your Ring Doorbell in around six hours, certain cables might be less powerful and require more time.
A replacement charging cable for your ring is the ultimate option.
You may buy a variety of authorized quick charging cables, which will securely charge your smartphone more quickly than standard USB cables.
Related Article: Are Blink Cameras Compatible with Ring?
4. Inaccurate Settings on the App
Numerous Ring Doorbell options, particularly the motion settings, which might give the impression that your device isn’t charging effectively, can cause unexpected battery consumption.
In essence, the battery’s charge will be used in direct proportion to the number of incidents in the Ring Video Doorbell records. Even using Live View will increase battery consumption.
Check the settings on your Ring doorbell as a solution:
- The Ring app has a number of settings that may be changed to make sure your smartphone isn’t using more battery than it should.
- You can adjust the “Regularly” or “Periodically” setting for Motion Frequency or lessen the threshold of your motion settings.
- To make your Ring Doorbell detect less motion, you can also turn off specific zones or change the direction of the sensor.
5. Voltage Issue
Due to insufficient electricity, your hardwired Ring Doorbell 2 might have trouble functioning. For optimal operation, your device needs from 8 to 24 volts Giga Secure.
In order to ensure that the battery can fully recharge after your device is hardwired, you should keep closer to the upper end of that range.
What you should do is:
- Locate the doorbell transformer in your home, which should be close to a current doorbell chime, the power supply, or other low-voltage connections like cell phones or broadband lines.
- Switch off the circuit breaker for the doorbell at your electrical panel.
- Look for any loose wires on the transformer and tighten them as necessary.
- Go back to the electrical board and restart the doorbell circuit there.
- Choose to measure AC voltage on your multimeter. A setting should have a sign next to it.
- When you get back to the doorbell transformer, connect one lead to the white connection for the neutral wire and the other to the black or red connector for the hot wire.
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You might need to hire an electrician if the multimeter displays a reading of less than 16 volts, which indicates that there may not be enough power being supplied to maintain the doorbell operational.
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Frequently Asked Questions [FAQs]
For how long will it take a Ring 2 battery to charge?
Depending on whether the USB cord is plugged into a USB port or a power outlet, it can take around 5 to 10 hours to fully charge.
What is the battery life of a Ring doorbell 2?
Depending on the doorbell model and usage patterns, the battery life varies. However, it should typically last between one and two years.
How can I tell when the battery in my Ring doorbell is running low?
When the battery is running low, the Ring doorbell will notify you. The Ring app also allows you to monitor the battery level.
