Doorbell Stopped Working after Power Outage: Reasons and Solutions
After a power outage, it may take some time for the Ring doorbell to regain connectivity and return to normal. Some feedback from many online forums said that the Ring Doorbell stopped working after power outage.
However, it should not take more than a minute or two to regain the connectivity.
If your Ring doorbell stopped working after a power outage that is possibly because there is an irreversible burnout inside. Let’s dive into the possible fixes you can do if there is no burnout.
Why the Ring Doorbell Stopped Working after Power Outage
Here are what happens when a ring doorbell stopped working after power outage:
1. Voltage Surge
When there is a power outage happens, the power goes out and comes back after some minutes. But if your Ring doorbell has stopped working after a power outage that means it doesn’t get enough voltage to run itself.
If you check the voltage meter, it shows it has 16 Volt AC voltages in it and there is no voltage in the Ring Chime and the Doorbell which means the ring doorbell has a burnout inside.
If you have voltage in the ring devices and they don’t work, that means your Ring system is not getting enough electricity if it won’t turn on. The Ring doorbell needs at least 16 volts of AC electricity to function correctly, according to the specifications.
Although Ring has two types of devices, one is battery-powered and another one has to plug into the power source. A power outage can affect the ring devices that need to
Related Article: Ring Notification Not Working on Android: Reasons and Fixes
2. Router Connection
After a power outage, the Ring devices take a few minutes to connect to the network. If your Ring doorbell still doesn’t go online, that is because the router remains offline.
Some routers can switch up their channel or settings after a power outage. In this situation, you might need to reset the router’s configuration options before reconnecting your Ring doorbell to your local network.
3. Software Problem
In some cases, a power outage can also cause software problems with doorbells. It happens when an update is ongoing and the outage happens.
This creates a software problem that makes the Doorbell stops working. Try updating the doorbell’s firmware. If updating the firmware doesn’t work, you may need to contact Ring support.
Read More: Troubleshooting Ring Setup on Android Devices
Related Article: Troubleshooting Ring Setup on Android Devices
The Doorbell Stopped Working After Power Outage: Fix
Here are some quick fixes that you can do by yourself:
1. Power Cycle the Unit
Some users noted that they had to perform one more power cycle on the Ring device for it to function once again. If you’re not able to secure any response from the system and it won’t connect, then be sure to remove the power one more time.
It will just take a while, and then you must leave the power off for a further 10 to 20 seconds.
From there, you may re-connect the wiring, correct the connection issue, and test the device again.
Before attempting to access it once more, let the doorbell a few minutes to fully activate. If you’re lucky, the problem will already be resolved here.
Related Article: Ring Doorbell 2 Not Connecting to Wi-Fi: What to Do?
2. Reset the System
It normally takes no longer than 10 minutes to reset the system. After resetting the whole system the power can come back.
Resetting your Ring doorbell can solve many problems with its internal settings.
To reset the doorbell:
- Locate the screw bottom of the doorbell and make it loose.
- Remove the outer cover plate from the doorbell.
- Locate an orange button along the side of the doorbell.
- To Factory reset the doorbell, press the orange button for 15 seconds.
- You will need the doorbell powered off and then press the button.
- It will start to flash the LED light on the doorbell and it will be flashing for about 30 seconds.
- After that, your doorbell is fully factory reset.
- And you need to re-log into your Ring account to get the doorbell installed properly.
If you have a Ring Video Doorbell Pro, you will need to use a small screwdriver to access the reset button.
You can soft reset the doorbell. It won’t delete and factory reset your doorbell but it sure refreshes the settings.
- Unplug the power cord from your Ring doorbell.
- Wait for 30 seconds.
- Plug the power cord back in Giga Secure.
- The Ring doorbell will reboot and your settings will be restored
Related Article: 5 Reasons Why Your Ring Doorbell 2 Battery Not Charging (Fixes Added)
3. The Internals of the Doorbell
Check the doorbell’s power supply. Make sure that the doorbell is plugged into a working outlet and that the power adapter is not damaged.
Check the doorbell’s wiring. Make sure that the doorbell’s wires are properly connected and that there are no loose or damaged wires.
Check the doorbell’s fuse or circuit breaker. If the doorbell is hardwired, check the fuse or circuit breaker that powers the doorbell. The fuse or circuit breaker may have tripped, which would prevent the doorbell from working.
4. Change the Channel on the Router
Some routers have a feature that after a power outage, the router restarts and change the bandwidth itself.
You should be able to see the device on the mobile app after the connection is complete, at which point you may view the live video and get a notice when someone knocks on your door.
It can take the Ring doorbell several minutes to reconnect after a power loss, so only restart the connection if the device hasn’t connected after waiting more than an hour.
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Frequently Asked Questions [FAQs]
Why is my ring doorbell not working after power outage?
It can be because of the internet connection or the ring chime is not closer to the Wi-Fi.
What would cause a doorbell to stop working?
If the doorbell gets disconnected or loosened wiring makes a doorbell stop.
Can a power outage damage a ring doorbell?
Usually, the ring devices are mostly unaffected when the electricity goes out. the quick rise in voltage that occurs when power is restored may hurt them. Try resetting your router and Ring device if you’re having trouble getting it to work again after a power outage even if it doesn’t seem to be dead.
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