5 Reasons Why Your Ring Doorbell Not Charging from A Transformer

When the Ring doorbell won’t charge, it could be due to a number of things, including a shoddy installation, unclean charging connections, a dead battery, and insufficient power capacity. 

Make sure the power source, cables, and setup are all in order if the Ring doorbell isn’t charging. Update firmware and software and clean the charging contacts. If necessary, recharge or swap out the battery.

Key Takeaway

Check Voltage Compatibility: Ensure that your transformer meets the voltage requirements of your Ring doorbell for efficient charging.
Inspect Wiring Connections: Regularly inspect the wiring connections to ensure they are secure and free from damage.
Consider Transformer Load: Avoid overloading your transformer with too many devices to ensure adequate power supply to your Ring doorbell.
Verify Compatibility: Confirm that your transformer is compatible with your Ring doorbell model to avoid compatibility issues.
Ring Doorbell Not Charging from A Transformer

Why Is My Ring Doorbell Not Charging from A Transformer?

There are quite a few reasons why your ring doorbell is not charging. Let’s inspect the reasons.

1. Unreliable Power Source

Your Ring doorbell may not be receiving the proper voltage or electricity from the transformer that is connected to it.

Check that the power source functions properly and complies with the Ring doorbell’s specs (usually within 16VAC and 24VAC with no less than a 10VA power rating).

2. Wiring Damage

The charging process may be halted by frayed or damaged wiring between the transformer and the Ring doorbell. Make sure the wiring is connected securely and look for any obvious damage.

3. Poor Installation

Charging problems with the Ring doorbell might be brought on by incorrect installation or sloppy mounting. Double-check that the doorbell is mounted correctly and firmly fastened to the doorframe or wall.

4. Lack of Power

If several appliances are using a single transformer there may not be enough power to fully charge the Ring doorbell. Remove any superfluous devices to check whether the charging process is improved.

5. Extreme Temperatures

The battery’s charging and operating capabilities can be impacted by high or low temperatures. Be certain that your Ring doorbell is set up in an environment where it can function within the required temperature range.

How to Solve Ring Doorbell Not Charging from A Transformer

When your Ring doorbell does not appear to be charging correctly, try these typical fixes.

1. Refresh the Battery with the App 

Refresh the Battery with the App 
Refresh the Battery with the App 

The battery status on the Ring app (check out the Device Health tab in the preceding tip) may display a low power status or possibly a failure to add a battery shortly after you recharge and change it, leading you to believe that the Ring isn’t charging.

If you notice that, it’s beneficial to refresh your battery level in the app prior you take any further troubleshooting measures. Now,

  • Simply ring the doorbell multiple times to accomplish that.
  • Check the app’s status after restarting it. The battery status ought to be correct at this point if that was the problem.

2. Assess the Temperature

In freezing temperatures, rechargeable lithium-ion batteries frequently exhibit poor performance. The temperature outside may be the cause of your Ring doorbell’s inability to charge.

The Ring battery could lose power quicker than usual when it’s cold out and require more frequent recharge. Ring’s software may even prevent the battery from charging at low temperatures in order to safeguard it from harm.

Bring the entire device inside to charge if you think the cold is having an impact on your Ring doorbell. This will guarantee that as it charges, your Ring doorbell gets heated up.

When it’s cold outside, you should also pay closer attention to your Ring doorbell’s battery level.

3. Bypass your Doorbell

Be sure to turn off the electricity before beginning the bypass. In order to remove the “Front” and “Trans” screws, first open the doorbell cover. Use a screwdriver to unplug the wires from the old power kit.

Open the brand-new Pro Power Kit V2 now, and take off the safety seals. There are two holes; if the doorbell wires are inserted into them and the provided bypass holes, the wires will lock themselves.

Put the doorbell cover back where it was and switch on the house’s power. In the Ring App, choose your doorbell and “None” as the device type.

Your Ring Doorbell has been bypassed. Now, you can use the doorbell without further issues. If the bypass method does not help you, you should try replacing the doorbell transformer.

4. Install New Transformer Kit

New doorbell transformer installation isn’t too difficult, but you should exercise caution because even a small error could result in an electric shock.

Additionally, make sure the transformer has a minimum of 30 volt-amps and 16 AC volts. If you don’t already have it, you can purchase it right here on Amazon.

You must turn off the circuit breaker as your initial step. It is best to exercise caution because you are dealing with electricity. The transformer might be found nearby the electrical circuit box or behind the doorbell chime.

Place the new transformer in its place, then swap out the old one. Connect the wires as you did with the old one. You can photograph the old transformer and use it as a guide when you join the new cables.

Restoring the house’s power is now necessary. Check your doorbell’s health in the Ring app; if it reads “Good” or “Very Good,” everything is in working order.

To gain a better idea, watch the video here.

5. Check the Wi-Fi Signal

You can use the battery too quickly if your Ring Doorbell doesn’t have a robust Wi-Fi signal. As was said in the previous paragraph, slow Wi-Fi might also make the app update slowly.

For a Wi-Fi strength test on your Ring Doorbell:

  • Choose the doorbell or device that isn’t working properly from the Ring App.
  • Decide on the Device Health Icon. An indicator for signal strength that shows the RSSI number for the Wi-Fi for this device may be found in this menu.  
  • You can identify if you’re experiencing Wi-Fi strength problems by looking at your RSSI number.

According to the following ranges, the Wi-Fi RSSI strength means:

-40 to 0: Your Wi-Fi signal is quite strong. In the best-case scenario, there shouldn’t be any problems with the operation of the Ring Doorbell, its battery life, or its camera quality within this price range.

-65 to -41: You are near the edge of your Wi-Fi’s service region, which can cause some connectivity issues, but often enough at -65 to -41. At ranges worse than -60, it could occasionally result in issues with video streaming. 

-66 to -90: Your Wi-Fi signal is too weak, which will probably lead to irritating errors.

Wi-Fi signal
Wi-Fi signal
Wi-Fi
Wi-Fi

In other words, if your signal strength is at -55 or below, it might be time to move nearer to your router or buy an extender for better Wi-Fi coverage.

Frequently ASked Questions [FAQs]

How can I tell if the hardwired charger for my Ring doorbell is working?

You should notice “Power Source – Hardwired” and the battery charge level’s status on the “Device Health” page if your Doorbell is correctly installed and wired into the house’s existing wiring.

Why won’t my hardwired Ring doorbell charge?

The Ring Doorbell won’t charge while wiring because it would consume too much power, potentially causing instability in your home network.

What voltage is the hardwired Ring Doorbell?

Video doorbell by Ring 8 to 24 VAC, 50/60Hz, and 8VA to 40VA are needed for wiring.

Does a ring doorbell require AC or DC power?

It is only possible to connect an AC transformer to the Ring Video Doorbell.

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