Ring App An Error Occurred Please Try Again Later: Explained

Ring App sometimes show “Please Try Again Later” after an update. This happens when there is a VPN on your phone and something is wrong with the settings. Turn Off the VPN and check the internet connection to resolve the issue.

If you have the Ring App an error occurred Please try again later, stay with this article to know about the error and how to fix it.

Key Takeaway

Error “Please Try Again Later” on Ring App: Reasons

There are a few reasons why your Ring app might be showing “Please try again later.” Here are some of the most common causes:

Related Article: Ring Doorbell Connection Problem: Causes and Fixes

1. Internet Connection is Unstable:  

If your internet connection is slow or intermittent, the Ring app may not be able to connect to your Ring device. The signal gets weaker if there are multiple devices connected to the same Wi-Fi network. When the available bandwidth gets divided among many devices, the doorbell has a tough time connecting to the Wi-Fi.

Changing to a good router can initially solve the problem and in the worst case changing the internet service provider can solve this issue too.

To check the Wi-Fi status,

• Go to the “Ring app”
• Go to “Menu” > “Devices”
• Select your doorbell
• “Device Health”
• Scroll down to the “Status” to see your Wi-Fi status.

Related Article: Ring Live View Not Working on Android and What to Do?

2. The Ring Device is too far away from the Router

The Ring app requires a strong Wi-Fi signal to connect to your Ring device. If your Ring device is too far from your router, the Ring app an error occurred please try again later.

You can check if the strength of the doorbell is good or not.

To check:

• Go to the “Ring app”
• Go to “Menu” > “Devices”
• Select your doorbell
• “Device Health”
• Go to “Signal Strength”

If the number is green then there is no problem and if the number here is red, that means the doorbell has trouble reaching the Wi-Fi signal because of the distance.

3. Out-Dated Ring Device

Ring devices regularly release software updates that improve performance and fix bugs. If your Ring device is not up to date, the Ring app may not be able to connect to it. Check for software updates and install any that are available.

4. There is a Problem with the App

In rare cases, there may be a problem with the Ring app itself. If you’ve tried all of the above and you’re still getting the “Please try again later” error, that means there is a problem with the Ring App.

Related Article: Who Makes Ring Cameras? The Brand You Can Rely

How to Fix Ring App an Error Occurred Please Try Again Later

As you already know the main culprit can be the internet of the App itself. Here are the practical solutions to troubleshoot and resolve the issue.

1. Check the Internet Connection:

The “Please Try Again Later” error often occurs when there is a problem with your internet connection. Make sure your Android or iOS device is connected to a stable Wi-Fi network or cellular data.

Check your internet connection and switch to a different network (if available). If you’re on Wi-Fi, try moving closer to the router or resetting it.

Sometimes router distance from the Doorbell can be the reason why you are having the Ring App an Error occurred please try again later.

That is why keep the router close to the doorbell to have better connectivity. If the doorbell is out of reach, consider purchasing a Wi-Fi amplifier to extend the signal strength.

The Ring Chime Pro is a viable option to extend the Wi-Fi range of your Doorbell. But I will suggest buying a normal Wi-Fi extender that extends your home network.

2. Verify App Version

An outdated App cannot function properly. And it triggers Error messages and leads to compatibility issues. Ensure that you have the latest version of the Ring app installed on your device.

Visit the app store (Google Play Store for Android or App Store for iOS) and update the Ring app to the latest version.

To be on the safe side, turn ON the Auto Updates.

For Android:

• Open the Google “Play Store app” Google Play.
• At the top right, tap the profile icon.
• Tap Settings and then “Network Preferences” and then “Auto-update apps”.
• Select an option:

Over any network update apps using either Wi-Fi or mobile data.

Over Wi-Fi only to update apps only when connected to Wi-Fi.

For iOS:

• Open the App Store.
• Tap your profile icon at the top of the screen.
• Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap “Update All”.

Related Article: How To Change the Power Source on The Ring Doorbell?

3. Clear App Cache and Data

Accumulated cache and data can cause the app to malfunction and display error messages. Clearing the cache and data will refresh the App’s settings Giga Secure.

For Android:

• Go to “Settings” > “Apps” > “Manage Apps”

• Select “Ring”. You can see the version of the current firmware there.
• Then Click “Force Stop” and “OK”.

• After that click “Clear Data” > “Clear Cache” and “Clear All Data”.

After that, all the data your Ring App stored will be deleted. And you should not see the error message anymore.

For iOS:

You simply uninstall the Ring app and reinstall and Login to the App. The data from the app will be deleted automatically.

4. Turn OFF the VPN

If the phone has the VPN turned ON, then your app won’t allow you to access the doorbell and will show the error message.

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Turn off the VPN and clear the system tray from the background. Doing this the app should work perfectly and you will no longer see the error message.

Frequently Asked Questions [FAQs]