6 Reasons Why is my Ring Not Notifying Me of Motion?
If your Ring doorbell is not notifying you of motion that means the doorbell is not connected to the internet or the motion detection is turned off from the Ring settings. Having the notification for motions is one of the sole purposes of Ring doorbell.
If you have the motion detection turned on and you have a good internet connection, there must be other reasons behind it. Stay with this article to know why is my ring not notifying me of motion.
Key Takeaway
6 Reasons Why is my Ring not Notifying me of Motion
If your Ring doorbell is not notifying you of motion, several factors could be causing the issue. Here are some common reasons for this problem:
1. Motion Settings in the Ring App
If your motion alerts are turned off from the Ring settings, you won’t get any notifications for the motion your Ring system detects.
If you switch devices for the Ring app, Ring notifications may not automatically be activated on your 2nd device even if they are enabled on your 1st, for instance.
You only need to activate notifications on that device if you don’t see Ring notifications on a secondary device.
In light of this, you should make sure Ring alerts and motion alerts are activated on your main device.
There is another function called Motion Snooze. That lets you turn off the alerts for a specific period of time. Therefore, the snooze setting might be the cause of missing notifications of motion detection.
Open the device settings on your Ring App. Select Motion Snooze and deactivate it from there.
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2. No Motion in Front of the Camera
You need to make sure first that the motion is happening in front of the camera and that the camera is not recording it. Test if the motion sensor is actually working.
If you have a Ring Protect Plan, you can also use the Snapshot function on the Ring App to make sure motion is occurring. The Snapshot function can be activated or deactivated, and its frequency can be changed to one of 30 seconds, 1 minute, or 3 minutes. The photos will take a few minutes to load if Snapshot is set to 30 seconds.
To change the settings:
- Open the Ring App
- Tap the menu (≡) on the left side of your Dashboard in the Ring app.
- Click “Devices”.
- Select your Ring camera or Doorbell
- Click “Device Settings” > “Snapshot Capture”
- Allow the Snapshot capture and Change the Snapshot frequency
By doing this you can check if there is any motion happening in front of the Ring Device.
You can find the data from the event’s history from the Ring App.
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3. The Ring Device is not in a Good Position for Motion Detection
If your Ring doorbell is located in a spot where there is a lot of activity, such as a busy street or a heavily trafficked walkway, it may not be able to detect motion reliably.
This is because the Ring device’s motion sensor is designed to detect motion that is within a certain range and angle. If there is too much activity in the area, the sensor may not be able to distinguish between different objects or movements, and it may not be able to trigger a notification.
4. Low Sensitivity of your Ring Device
The sensitivity of your Ring doorbell determines how much motion is required to trigger a notification. If the sensitivity is set too low, your Ring device may not detect the motion that you would like to be notified about.
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5. Internet Connection
If your Ring doorbell is not connected to the internet, it will not be able to send notifications. The Ring system uses the Internet to sync with the app and the device. And through the app, it delivers notifications to the users.
So let’s say the ring device is detecting motions but you won’t get any notifications as the device is offline.
To check your Ring doorbell’s internet connection, open the Ring app and go to Device Health. If your Ring doorbell is not connected to the internet, you will see a message that says “Device offline.”
6. Phone Settings
If your phone is on “Do Not Disturb” mode or notifications from the Ring app are set to silent, you may not receive audible alerts. Sometimes, notification settings on your phone can interfere with Ring notifications.
Review your phone’s general notification settings and ensure that notifications from the Ring app are not blocked or restricted.
If your Android devices are in battery savers mode, you won’t get any notifications too. Android’s battery optimization settings restrict background activity for certain apps, affecting timely notifications.
Go to your phone’s battery optimization settings, find the Ring app, and ensure it is allowed to run in the background Giga Secure.
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How to Fix Why is my Ring not Notifying Me Of Motion Issue
Here are some quick things you can do to fix the problem.
Step-1: Make Sure the Alerts are Enabled
As previously explained, if your Ring Alert is turned off, you won’t get any kind of notification from the Ring Device. And it is the most common reason why is my ring not notifying me of motion.
The Motion Alerts settings menu is where you control the majority of your Ring Motion notifications. Security, system, and device-related warnings are all included in Ring alerts.
Make sure you turned them ON and Turn ON the motion detection and motion alerts.
From the Alarm Alerts tab, you can change your email and push notification choices.
With a subscription plan, push notification alerts will be enabled by default. Each alert toggle is controlled by the main push notification toggle, which can be turned on and off.
NOTE: To enable the push notifications, you need to buy a Ring Protect subscription. To know more about it visit https://ring.com/protect-plans.
Step-2: Set the Motion sensitivity to “MAX”
To make sure you are having every motion notification you need to set the motion sensitivity to the max.
To access the sensitivity tab:
- Open the “Ring app” and select the Ring Device
- Select “Motion Settings”
- Open “Motion Sensitivity”
- Change the frequency to “MAX”
Step-3: Make Sure there is no Obstacle in Front of the Ring Device
If there is any kind of obstacle in front of the Ring device, it cannot detect motion. Therefore it cannot notify for the motion.
Ring devices use passive infrared technology to detect motions. It is a head sensor that keeps eyes on the region in front of the camera. Your camera will notify you when something enters the 30-foot detecting area since humans and animals are warmer than the air around them.
It’s important to keep in mind that Motion Alerts won’t function effectively if there are any obstructions in the camera’s path, including windowpanes.
Step-4: Increase your Motion Zone
You have to increase your motion zone to get a notification on any motion. If your motion detection zone is not large enough, then the camera fails to detect motions.
To increase the motion zone:
- Go to the Ring App and tap “Motion Settings”
- Tap “Camera Motion Zones” and “Edit Zones”
- “Save” the new settings and after that, you should get the notifications of motions from far away.
Step-5: Clear App Cache and App Data
Accumulated cache and data can cause the app to malfunction. Clearing the cache and data will refresh the App’s settings.
To clear the app cache:
- Go to “Settings” > “Apps” > “Manage Apps”
- Select “Ring”. You can see the version of the current firmware there.
- Then Click “Force Stop” and “OK”.
- After that click “Clear Data” > “Clear Cache” and “Clear All Data”.
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After that, all the data your Ring App stored will be deleted. And once you log into the account the Ring notification should be working on your Android devices.
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why is my ring not notifying me of motion – FAQs
Does Ring send motion notifications?
Yes, you can get motion alerts from your doorbell and security cameras.
How does ring motion sensor work?
Ring alarm motion detectors use passive infrared sensors (PIR) to scan the surroundings in its front area. It uses heat and detects the temperature of the moving subjects.
Do ring cameras always detect motion?
If you enable the motion alert from your Ring app, it will detect the motion and send you notifications always.
