Ring Doorbell Orange Button not Working: What to Do?
The orange button on the Ring doorbell, also known as the setup or reset button is a crucial component for configuring the device and troubleshooting certain issues.
The culprit behind this could be physical damage or a software glitch. Let’s see what else can be the reason for the ring doorbell orange button not working with the fixes you can do by yourself.
Ring Doorbell Orange Button not Working: Reasons
If you press the orange button on your Ring Doorbell and nothing happens, that means you have a faulty orange button on the doorbell.
Here are some possible reasons:
1. Battery Level or Power Issues
If you are using a battery-powered Ring doorbell, and the orange button is not working a dead battery can be the reason behind it. When the battery inside the doorbell is dead the orange button won’t work.
And if your unit is AC powered, and then check your power outlet if there is any problem. If your doorbell’s power plug is not connected to the power socket then the orange button will not work.
If you are using a battery-powered ring doorbell, check the battery level. Follow these instructions to check the battery.
- Go to the “Ring app”
- Go to “Menu” > “Devices”
- Select your doorbell
- “Device Health”
Here you will see the percentage of the battery. And whether it needs to charge or not.
Usually, the battery of the Ring Doorbell lasts around 6 to 12 months but for some cases, the batteries get drained fast.
2. Firmware or Software Glitch
If your Ring app is having a software glitch, then the orange button won’t work. Sometimes it happens when you missed one or two firmware updates.
Make sure the Ring app on your phone is updated and your account is logged in.
3. Physical Damage or Moisture
Look for the physical damage. When you last used the orange button for setup check if you made any damage to the button. Sometimes you over pressed the button that damages it permanently.
And if you are in a place where it rains a lot, the button gets moisture damaged. Water or debris damages the button which is why it is suggested to check and clean the button once in a while.
4. Connection or Network Error
If your Ring doorbell is not in network range, it won’t reach the app to let your system into setup mode. So check the internet connection if it is properly working.
5. The Doorbell is in Setup Mode
If your doorbell is already in setup mode, the orange button won’t work for a while. The orange button is used for setting up the Ring doorbell. That is why when the system is already in setup mode, the button freezes for some time and lets the system work.
After the setup is done it will work again. The setup process usually takes 10 minutes to complete.
6. The Button is Dirty
Corrosion and debris make the button clogged and when you press it won’t go down and hit the circuit. That is why you should check it regular basis if there is any dirt around the button.
Ring Doorbell Orange Button not Working: Fix
Here are some fixes you can do if your Ring doorbell’s orange button is not working.
1. Clean the Button with a Soft Cloth
As the doorbell works outside of your front door, it is very easy to get dirt on it. And the orange button is a rubber button that can easily attract moisture and dust.
If you see the button is clogged and has dirt around, clean the button with a soft cloth and try to scoop up the dirt if there is any.
2. Make Sure the Doorbell is Powered On
One of the common mistakes the Ring doorbell users make is they press the orange button without even powering on.
It won’t work if the doorbell itself is offline. So make sure your doorbell is powered on and then go to the setup mode.
3. Restart the Doorbell
Try restarting the doorbell. If your unit is battery-powered, remove the battery and wait for a bit, and re-install it. And check if the orange button is working.
For AC powered unit just simply plug out the doorbell and wait for a minute or two. And plug-in again.
This makes the doorbell restart its system and if anything is going on in the software it will interrupt and let you go into the setup mode.
After a restart wait for some minutes and press the orange button. It should work then.
4. Restart the Doorbell
Let’s say you have tried all of the above fixes, and still the orange button is not working which means your button is broken permanently. In this case, you should call the Ring tech support and if you are in the warranty period, claim the warranty.
Read More: 5 Reasons Why Your Ring Doorbell Not Charging from A Transformer
What does the Orange Button on Ring do?
The orange button is located on the back of the doorbell and it is a very small circular button that plays a vital role in the ring doorbell system.
Setup Mode:
Initially, the doorbell put the doorbell into the setup mode. When you first install your Ring doorbell, you’ll need to put it into setup mode in order to connect it to your Wi-Fi network.
To do this, press and release the orange button on the back of the doorbell. The light on the front of the doorbell will start to spin, indicating that it’s in setup mode.
Reset the Doorbell:
If you ever need to reset your Ring doorbell, you can do so by pressing and holding the orange button for 20 seconds. This will erase all of the doorbell settings and bring it back to its factory defaults.
Frequently Asked Questions [FAQs]
What does the orange button on the Ring do?
If you press the button it will perform a hard reset. And if you want to change something manually, you need to press the orange button first.
Why is my Ring doorbell flashing orange?
When the doorbell does not have a network connection the doorbell indicates with flashing orange light.
Why is my ring button not working?
If your doorbell is offline then the ring button won’t work. Check the battery and the power connection if they are okay. When the camera has dead battery and power issues, the ring button won’t work.
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