Nest Doorbell Won’t Connect to Google Home: Why and How to Reconnect?
Are you having trouble nest doorbell won’t connect to google home? It could be anything from Wi-Fi instability, temporary bugs, software glitches, and power outages to outdated software and device connection issues.
Start troubleshooting by checking the very basics like Wi-Fi connection, distance and connection between your devices, and chances of Wireless or physical interferences.
Key Takeaway
Nest Doorbell Won’t Connect to Google Home: Why + How to Reconnect?
If the connection failure appears during your Google Nest doorbell installation process, you should check the following basic things first:
Check the Distance Between Devices, Wi-Fi Signal, and Bandwidth Configuration:
Check the distance between your main Wi-Fi modem or router and your Nest Doorbell and ensure the distance is not either too far or too close.
Keep a few feet distance between your Doorbell and Wi-Fi router, but it should be within 300 feet range.
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You can also use another device to verify if there’s any signal issue:
- Connect the device (smartphone, tab, or laptop) to the specific Wi-Fi network and put the device close to your Nest doorbell.
- Check the signal bar status on your connected device. If it displays one or no bars, it means you have a poor signal.
- Even if you see any of the above statuses, it also indicates that you have an internet connection error.
- Move your router or modem closer or install a Wi-Fi extender to have a better network signal.
Make sure that your router’s bandwidth (also referred to as Chanel) setting is set to 2.4 GHz because Nest doorbells only support 2.4 GHz band configuration.
Even if the Router has been transmitting at both the 2.4 GHz and 5 GHz bands at the same time, this can also reduce the range frequency of your doorbell.
So, check and if needed, adjust your Router’s Channel/Bandwidth Settings to 2.4 GHz by following these steps:
Make sure to not overcrowd your Wi-Fi by having too many devices connected at once and disconnect the devices that aren’t in use during the setup. Also ensure that no device uses excessive bandwidth, like streaming 4K video.
Related Article: Nest Doorbell No Blue Light: Causes and Fixes
Make sure There’s no Physical or Wireless Interferences:
Physical obstructions such as filing cabinets or bookshelves, mirrors, a thick wall between the router and your doorbell, as well as home appliances like stoves, Microwaves, or refrigerators can impact the Wi-Fi strength.
Similarly, Wireless interference (other active Wi-Fi or Bluetooth devices within the same range) can cause trouble when setting up your Nest devices by slowing network communications or causing intermittent disconnections.
Here are some quick tips that may help to avoid interferences:
Note: Ensure that all Wi-Fi routers, extenders, and repeaters that you are using utilize these specified settings.
Since each network is unique and each home experiences different troubles caused by wireless interference, read these suggested tips from Google and try to resolve the issues:
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Check Your Access point Settings and Restart Router:
In some cases, the Wi-Fi router or access point settings can cause a connection problem during the device pairing or Nest doorbell setup process Giga Secure.
Ensure that features like “High Firewall Security,” “VPN,” or “Parental Controls” are not enabled.
Also, make sure you have granted access for “Local Network Access” permission to your “Google Home”.
You can reboot or restart your router to reset and refresh the internet connection. If you also have a Wi-Fi range extender or repeater connected, restart them too.
Restart your router by doing these:
- Unplug the power cord of your router from the main power outlet (especially, if it is a modem/router combo setup).
- Wait for at least 30 seconds, and after that, plug your device back into the main power outlet.
- Your Wi-Fi device will restart. So, wait a few minutes or until you see that the power and connection lights are stable. You may also see a quick flashing of data light on your device (if it has a separate indicator light for data).
- Now try to finish the Nest setup and see what happens.
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Ensure that All Your Devices Are Up to Date:
Outdated software can be the root of compatibility issues. Check that the firmware on your Nest Doorbell is up to date.
You may check for updates via the “Google Home” or the “Nest” app, depending on which you have access to or prefer.
Restart or Reset Your Nest Doorbell:
If you have checked and verified all the above-explained things and still no luck! Restart your Nest:
- Start by disconnecting it from the backplate with the release tool provided in the box. (You can also use a Paper clip or a thumbtack)
- If it is a 2nd-generation Nest (Wired) doorbell, locate the pin hole (you will find this hole located above the QR code at the bottom of the doorbell). Press and hold the reset pin for at least 5 seconds until you can hear a chime and the front light of your doorbell turns white (but do not hold the button for more than 20 seconds).
- If you have a 2nd-generation (Battery-powered) doorbell, find and locate the reset pin button (hole) on your doorbell (it will be located below the USB port on the back of your doorbell). Tap and hold it for at least 5 seconds until you see your doorbell’s front status indicator flashing a solid and steady white light.
- If it is a 1st-generation Nest (Wired) doorbell:
If restarting the Doorbell doesn’t work to fix the Google Home connecting failure, try factory reset:
If your Nest doorbell won’t connect to Google Home as you try to join it to change the password after updating the router/modem or just to have an extra device, try the following steps:
Step 1:
Make sure the required Nest devices (Nest Thermometer or Hub) are securely connected to the Wi-Fi device and turned on during the “Joining Device” setup.
Step 2:
Turn off all other Google Nest devices (if you still have any that are active) before trying to install or pair the new Google Nest device again. The system will soon prompt you to select your desired network name (SSID) and enter the respective Wi-Fi password.
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Step 3:
Temporarily create a new Google Nest “home or structure.” Try the Google Nest installation process again but this time, try installing your device there (on that temporary Home). Once you’re done, delete the Nest from that Google Nest “home or structure.” Now, install your Nest in its regular “home or structure.”
Frequently Asked Questions [FAQs]
Why won’t my Nest doorbell respond to Google Home voice commands when it’s connected?
This could be due to device settings or compatibility limitations. Check that your Nest doorbell and Google Home have the most recent firmware. Verify that both devices are connected to the same Google account or consult with the Google Help Center for better assistance.
Why is the Nest Doorbell not ringing on my Google Home?
Maybe the current settings is preventing your doorbell. Go to “Google Home” settings > Press and hold your device’s tile > Tap to “More” > Select “Quiet Time” and if it is on, “Cancel” it. Low internal battery, unstable Wi-Fi connection, or extreme weather may also be a factor. So, make sure to check those.
How can I make my Nest Doorbell ring with Google Home?
Go to your “Google Home” app. Tap and hold that specific device’s tile > click the “Settings” icon (will be in the top right corner) > select “Doorbell“. Turn on or off “Visitor announcements.”
