Reasons for Wyze Cam V3 Keeps Going Offline and Ways to Fix It
Like any other electrical device, Wyze Cam v3 could occasionally experience connectivity problems, which could result in annoying instances of the camera going offline.
When your camera can’t successfully sync to the servers, it continues going offline. Wyze v3 cameras may experience this because of a weak signal, an out-of-date app or firmware, a network connection issue, or a low battery.
Check for network problems and restart the Cam if it continues going offline. Only use the 2.4 GHz band to connect the Cam.
Next, make sure the Cam and app are running the most recent firmware version. Use the factory reset option on your Cam if none of these work.
Now, let’s dig deep into this matter and find out how to troubleshoot this problem.
6 Reasons Your Wyze v3 Cam Going Offline
Many factors could be at play when Wyze Cam abruptly goes offline. If your Cam is down, error code 90 will appear.
1. Inadequate Wi-Fi signal
The camera may have trouble maintaining a consistent connection if it is placed too far from the Wi-Fi router or if there are obstructions (such as walls or furniture) impeding the signal.
2. Network Overload
The stability of the camera’s connection may be impacted if there are several devices linked to your Wi-Fi network, particularly if they are all actively accessing the internet or streaming data.
3. Small Bandwidth
It’s possible that your home’s broadband connection isn’t robust enough. This could be the result of high bandwidth utilization, such as uploading, downloading, or streaming from your PC, or low-quality broadband connectivity.
If you routinely use many cameras or motion-activated recordings, you should upgrade your broadband plan.
4. Dated Hardware and Software
Tech companies often update their software to address issues with compatibility, and security, and to provide cutting-edge program features.
The device receives regular firmware and software updates to maintain its speed current with technological advancements.
The firmware of a Wyze wireless security camera needs to be updated to prevent inconsistent and unstable system connectivity.
It is one of the factors that contribute to a security camera being offline more frequently than usual.
5. Difficulties with the Power Supply
Some Wyze cameras are powered by rechargeable batteries, while others need to be connected directly to an electrical outlet.
The Camera would shut off and go offline if the battery on a battery-operated modem ran out. If this is the problem in your situation, all you need to do is replenish the battery and turn on the device again.
6. Wireless Disruption
Your security system may experience interference if multiple networks use the same channel. If this applies to your situation, we advise you to adjust the router’s channel setting. To change channels, consult your router’s user manual.
Related Post: What to Do If My Wyze Cam V3 Red Light Stays On?
How To Fix Wyze Cam V3 Keeps Going Offline Issue?
So, if your Wyze v3 camera continues losing connectivity, try these troubleshooting procedures.
1. Firmware Update
If the firmware on your camera is out-of-date, it could lead to connection problems like the one you’re presently having. Update the firmware on the Cam to the most recent version to fix this problem.
To update the firmware on your Wyze app, follow these steps:
- Open the Wyze app, select the Account option, and then click.
- Choosing Firmware Update. All of your Wyze app devices’ firmware versions will be shown by the system.
- Next to Wyze Cam Outdoor, select the Update button.
2. Power Cycling of the Base Station
Your wireless router is not directly connected to your exterior camera. Rather, a Base Station acts as a connecting point for the exterior camera by receiving a WiFi signal from a router.
This implies that if the Base Station cannot connect to Wi-Fi, your exterior camera will remain offline.
So, if your Wyze app indicates that your Camera is disconnected; the Wi-Fi connection at the Base Station may not be working properly. In order for your base station to reconnect to your router, you might need to reboot it.
How to restart your base station is as follows:
- Wait for around 10 seconds after unplugging your base station from the outlet.
- Reconnect the gadget to the power source.
- Keep an eye on the Base Station until the status light becomes completely blue.
Your Base Station has now had a complete power cycle, and your camera should become online shortly. When your outdoor camera is attempting to establish a connection to the base station, it will show a solid blue light.
3. Reboot the Router
If the power supply for the camera is not the issue, your wireless connection to the internet may be having issues. To start troubleshooting this issue, shut off your Camera. After that, turn off both your modem and wireless router.
Wait a minute or two, then turn on the modem. After that, turn the router back on for 30 seconds. Prior to turning your camera back on after waiting another minute, wait one more minute.
4. Examine and Alter the Network Settings
The 2.4 GHz Band functions correctly with Wyze Cameras. Your camera won’t function properly if it’s connected to the 5 GHz band. This problem can be swiftly resolved by connecting it to the 2.4 GHz frequency.
However, if the protocol is WEP, the Camera would not function after joining the 2.4 GHz band. Since the WPA/WPA2 Protocol is safer than WEP, Wyze Camera is built for it.
You must thus verify the settings on your router and the connections and bands it shares. If it is not providing the correct network settings, you must alter it.
5. Clear the Cache in the App
The long-term functionality of your app may be impacted by cache accumulation.
The Wyze app can be refreshed and memory space can be freed up by clearing the program’s cache.
How to clear the app cache:
- Access the phone’s settings and choose applications.
- Locate the Wyze application, touch storage, and choose clear cache.
- Select “Force stop” at the bottom of the menu that appeared on the previous page.
6. Use an Appropriate Smartphone
- The Wyze cam app has requirements, and in order to set up it on your smartphone you must have a mobile that meets those requirements.
- Look online for Wyze-compatible mobile devices.
- In order for it to run well on your smartphone, ensure that you are running the latest versions of IOS or Android.
7. Factory Reset
Restore the factory defaults on your camera. Although you may forfeit all of your camera’s history, it will help you troubleshoot any issues. Locate the camera’s owner’s manual.
To reset the Camera to factory settings, follow the camera setup directions once you have the handbook in front of you. Most likely, it will remove whatever corrupts your camera, restoring its functionality.
Related Post: What Should You Do If Your Wyze Cam V3 Stopped Working?
Wyze Cam V3 Keeps Going Offline – FAQs
Will my WYZE Cam v3 work without Wi-Fi?
To configure the camera and set it up with the Wyze app, you need an internet connection.
What is the maximum distance between a Wyze camera and WiFi?
In an open field, up to 300 feet.
Can 64GB SD cards be used with Wyze Cams?
Officially, MicroSD cards up to 32GB are supported by Wyze Cam v3. But, a 64GB or 128GB can also be used.
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